Privacy Policy

Overview

Gantry AI ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy covers both our marketing website (gantryai.co) and the Gantry AI platform, including any applications, tools, or solutions we provide through it. It explains what information we collect, how we use it, and the choices you have.

Information we collect

We may collect the following types of information:

• Contact information you provide through our contact form or when creating a platform account, such as your name, email address, company name, and role.
• Account information associated with your platform account, including login credentials, organization details, and user preferences.
• Usage data collected automatically when you visit our website or use our platform, including your IP address, browser type, pages visited, features used, and referring URL.
• Business data you upload, input, or process through our platform, including documents, records, and any data handled by solutions built for or provided to your organization.
• Engagement data you share with us during the course of a consulting engagement, as outlined in your service agreement.

How we use your information

We use the information we collect to:

• Provide, operate, and maintain our platform and services.
• Respond to your inquiries and support requests.
• Improve our website, platform, and the experience we offer.
• Monitor platform usage for performance, reliability, and security.
• Communicate with you about our services, updates, or changes.
• Comply with legal obligations.

Multi-tenant platform

Our platform operates on a multi-tenant architecture. Each client organization's data is logically separated and accessible only to authorized users within that organization. We implement access controls, authentication, and monitoring to maintain this separation.

How we share your information

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business and platform (such as cloud hosting, analytics, and email delivery), subject to confidentiality obligations. We may also disclose information when required by law.

Data security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data retention

We retain your information for as long as your account is active or as needed to provide our services. If you close your account or end your engagement, we will retain your data only as required by law or legitimate business purposes, after which it will be securely deleted.

Cookies

Our website and platform may use cookies and similar technologies to improve your experience, maintain sessions, and analyze usage. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. If we make significant changes, we will update the effective date at the top of this page and, where appropriate, notify platform users directly.

Contact us

If you have questions about this privacy policy, reach out to us at hello@gantryai.co.